PRE-ORDER POLICY & RETURNS POLICY

TERMS & CONDITIONS - PRE-ORDER POLICY & RETURNS POLICY

Due to the limited nature of the items we sell, we offer our buyers the chance to Pre - Order products that have yet to be released in order to secure a certain item before its release. 

PRE - ORDER PAYMENT

We offer three different ways to place Pre-Orders through our site:

PAY LATER OPTION -With this option,you willbe charged a deposit and the remaining balance will be due when the item is ready to ship.  If you cancel your PAY LATER PRE - ORDER within 5 days, the deposit will be refunded.  If you cancel after 5 days, the deposit will NOT be refunded. 

PRICES DO NOT INCLUDE SHIPPING COST UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE)

PAY IN FULL OPTION - For this option, you are charged in full at time of purchase and given a discount for paying in full. 

FLEX PAYMENT OPTION - This option allows for automatic monthly payments towards an item.  A deposit is due when the order is placed.  Deposit are non refundable.  

(PRICES DO NOT INCLUDE SHIPPING COST UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE)

PRE-ORDER PAY IN FULL PAYMENT TERMS

Cancellations for PAY IN FULL Pre Orders will be refunded in full if the order is cancelled within 5 days of the order date.  After 5 days, no refunds will be given. 

XM STUDIOS PRE ORDERS

DEPOSIT ONLY ) The deposit for XM Studios purchases is NOT Refundable under any circumstances. 

PAY IN FULL ) If a paid in full order of an XM Studios piece is cancelled, The deposit amount for that particular statue will be kept, the remaining amount of the item price will be refunded.

DAMAGED ITEMS / LOST ITEMS / RETRUN POLICY

DAMAGED ITEMS - All items shipped from Spec Fiction Shop are insured for their full amount.  If any item is damaged in transit we will first seek to replace the item at no cost to the customer.  If their are no replacements, the customer can choose two options:

OPTION 1 - Return the damaged item and receive a refund in full.

OPTION 2 - Have the item professionally repaired at no cost to the buyer

LOST ITEMS - If an item is lost in transit,  a refund or replacement will be given to the customer.  

 

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